Legal notice
Last updated: 2 September 2026
Website operator
This website is operated under the trade name eSIM Vibes, an online business based in Malaysia.
- Website: https://esimvibes.com
- Email: support@esimvibes.com
- Phone: 0192184223
- Address: WORQ Subang, 40150 Shah Alam, Selangor, Malaysia
Platform and service
The online store and checkout are powered by Shopify. eSIM Vibes supplies digitally delivered prepaid travel eSIM data plans. The product page and checkout show the main plan characteristics, destination or region, data allowance, validity, price, and available payment method before purchase.
Contract, delivery, and complaints
A contract is formed when payment is confirmed and an order confirmation is issued. Digital delivery is normally completed within 15 minutes through the order page and/or checkout email. Refunds and cancellations are governed by the Return and Refund Policy. Complaints may be sent to support@esimvibes.com with the order number.
Intellectual property and external services
The eSIM Vibes name and original website content are owned by or licensed to us. Mobile connectivity is supplied through third-party partners and local network operators. Their availability and network conditions may affect service.
Applicable law
This website and its sales are governed by Malaysian law. Nothing in this notice or our policies excludes rights or remedies that cannot lawfully be excluded.